Support

App: “Factory of Order” (“Фабрика порядка”).
Platforms: Apple App Store (iOS/iPadOS) and Google Play (Android).

Need help with the game? Email us and we will reply as soon as we can.

Support email: margaritka251289@gmail.com

Before you write

Please include:

device model (iPhone / iPad / Android);
OS version;
what happened and what you expected;
screenshots, if useful.

Request deletion of your data

Step-by-step instructions (required for Google Play): Data deletion request.

Common questions

Progress disappeared

Progress is stored only on the device. Uninstalling the app, clearing app data, or switching to a new device usually removes local save data. There is no cloud account to restore from.

Ads / rewards

Some rewards use Google AdMob rewarded ads. Ads need an internet connection. If an ad fails to load, try again later or check your network. Ad content is configured for a child-directed / G-rated experience.

Language

You can switch language in the in-app settings (Russian / English).

Parents & safety

Use Apple Screen Time / Ask to Buy or Google Family Link if you want extra limits. See our Privacy Policy for data and advertising details.

Contact

Support: margaritka251289@gmail.com